Shipping
At Defeatnik.com, we proudly ship worldwide from Ukraine using the country’s largest and most reliable carrier Nova Post. All orders are processed and dispatched within 1–2 business days. Delivery times vary depending on your location but typically range from 1 to 20 days. There may be short delays due to the war.
You’ll receive a tracking number as soon as your order is being processed, so you can follow its journey from Ukraine to your doorstep. We take great care to ensure your package arrives safely because every Defeatnik item carries a story worth delivering.
Import Duties and Taxes
Import duties or taxes may apply when your order arrives in your country, but they aren’t charged in every case. These fees are set by local customs and, if applied, will need to be paid before delivery. We try to help keep any potential charges to a minimum, but any import duties or taxes required by your country are the responsibility of the recipient.
Returns & Refunds
Each Defeatnik item is handcrafted from the metal of destroyed military equipment. Because of the nature of our materials and the story behind every piece, all sales are final. We do not offer returns or refunds, except in cases of damage during shipping or if you receive the wrong item. If that happens, just reach out — we’ll make it right.
If you change your mind and refuse to receive the delivery, please contact us at support@defeatnik.com, as shipments are dispatched via the Ukrainian carrier Nova Post and later transferred to your local delivery service. We need to contact the carriers to request a return. Items DO NOT return automatically. Please note that we can refund only 30% of the item total, as we must cover shipping costs both ways, as well as import taxes and customs fees in your country and import fees when the items return to Ukraine, and we appreciate your understanding.
Please note: Each item is unique and may include natural imperfections from the battlefield. There may be small defects on your Defeatnik. Not all the metal is perfect. It’s been through a war. Small holes or abrasions may exist. If you want perfect, please go to one of our competitors that produces fake garbage. Ours are real and sometimes won’t win any beauty contest.
These are not mass-produced objects — they’re history, repurposed. We encourage you to read product descriptions carefully before purchasing. For any questions, feel free to email customer service.