Privacy Policy
DEFEATNIK respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or place an order.
1. Information we collect
- Contact details: name, email address, shipping and billing address
- Order information: product details, purchase amount, and order history
- Technical data: IP address, browser type, and usage data (via cookies and analytics)
We do NOT store your credit card details.
2. Payment Processing
All payments are processed securely via Stripe. When you enter your payment details, they are encrypted and handled directly by Stripe. We do not see or store your full card number or CVV.
For more details, read Stripe’s Privacy Policy.
3. How We Use Your Information
We do not sell or rent your data. We share only what’s necessary with Stripe payment service and shipping provider Nova Post.
- To process and deliver your order
- To provide customer support
- To send order updates or important notices
4. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
5. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
You can always request deletion of your data. Just contact our customer service.
6. Security
We use SSL encryption and secure servers. Stripe handles your payment details securely. Still, no system is 100% foolproof, so use strong passwords and protect your account.